FDA Recall: Software update preventing the assay from being performed leading to delayed results

Company: Beckman Coulter, Inc.
Date of Enforcement Report: 6/5/2025
Class: II

PRODUCT

DxI 9000 Access Immunoassay Analyzer, Catalog Number C11137, running software version 1.20

Recall Number:

Z-1913-2025

REASON:

A new software update (v1.20) is introducing error codes for the Dxl 9000 which prevents the assay from being performed and a delay in results from being generated and may require field service to resolve the delay.

RECALLING FIRM/MANUFACTURER:

Beckman Coulter, Inc.

VOLUME:

231 units

DISTRIBUTION:

Worldwide Distribution: US (Nationwide) and OUS (Global) to countries of: Kazakhstan, Spain, Germany, Italy, Belgium, Croatia, Taiwan, Province of China, Poland, India, Singapore, Switzerland, France, Libya, United Kingdom of Great Britain and Northern Irland, Oman, Algeria, Czechia, Korea, Public of, Slovakia, Croatia, Cote d’lvoire, Australia, Ireland, Taiwan, Province of China, New Zealand, Austria, Hungary, Brazil, Israel, Portugal

About the author

Allison joined SoftwareCPR in 2022, bringing along over ten years of passion for building teamwork and growth in organizations. This is established in part by the greatest University the South has to offer- Mississippi State.

Upcoming Public Courses

No public courses are planned at this time.

If you would like to discuss a private, onsite course, please fill out the form below.

Or just email training@softwarecpr.com for more info.

Corporate Office

15148 Springview St.
Tampa, FL 33624
USA
+1-781-721-2921
Partners located in the US (CA, FL, MA, MN, TX) and Canada.