Recall – Patient Safety application software error

Company: Hill-Rom Inc.
Date of Enforcement Report: 4/1/2020
Class II

PRODUCT

NaviCare Patient Safety Software Versions 3.5.400-3.9.300. The NaviCare Patient Safety (Patient Safety) Software is compatible with the following beds: 1. VersaCare Revision A-J with upgrade kit Revision K with UCB 1.18 2. Centrella (all versions) 3. Progressa (firmware version 1.15.0.0)

  • Recall Number: Z-1554-2020

REASON

There is a software issue which may result in failure to monitor or control patient’s bed exit mechanism.

RECALLING FIRM/MANUFACTURER

Hill-Rom Inc. on 2/14/2020. Voluntary:  Firm Initiated recall is ongoing.

VOLUME OF PRODUCT IN COMMERCE

35 Software Systems

DISTRIBUTION

US Nationwide

Upcoming Public Courses

IEC 62304 and Emerging Standards Impacting Medical Device and HealthIT Software training course in Boise, Idaho. 3-Day course.

October 13-15, 2026

Limited Early Bird Registration: $995 / person
Non refundable but transferable.

Or just email training@softwarecpr.com for more info.

Corporate Office

15148 Springview St.
Tampa, FL 33624
USA
+1-781-721-2921
Partners located in the US (CA, FL, MA, MN, TX) and Canada.