FDA Recall: Software Error Caused an Increase in Tray Gripper Motion Erros Leading to Intermittent Hard Stops

Company: Beckman Coulter, Inc.
Date of Enforcement Report: 2/06/2025
Class II

PRODUCT

Beckman Coulter DxI 9000 Access Immunoassay Analyzer, catalog number C11137; in-vitro diagnostic instrument

Recall Number:

Z-1115-2025

REASON:

A software error caused an increase in tray gripper motion errors that causes intermittent hard stops and a delay in patient results.

RECALLING FIRM/MANUFACTURER:

Beckman Coulter, Inc.

VOLUME OF PRODUCT IN COMMERCE:

61 units

DISTRIBUTION:

Worldwide distribution – US Nationwide and the countries of Australia, Austria, Brazil, Croatia, France, Germany, Hungary, India, Ireland, Italy, New Zealand, Portugal, Slovakia, Spain, Switzerland, Taiwan, Province of China, United Kingdom of Great Britain and Northern Ireland.

About the author

Allison joined SoftwareCPR in 2022, bringing along over ten years of passion for building teamwork and growth in organizations. This is established in part by the greatest University the South has to offer- Mississippi State.

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