Recall – Enterprise viewer image styles incorrectly displayed

Company: CHANGE HEALTHCARE CANADA COMPANY
Date of Enforcement Report: 6/9/2021
Class II

PRODUCT

Change Healthcare Enterprise Viewer – Product Usage: intended to be used with off-the-shelf hardware for the 2D and 3D display of DICOM and non-DICOM medical images, reports, and multimedia content.

Recall Number: Z-1773-2021

REASON

A software defect was identified where the Image Styles defined by presentation states from CHRS are not displayed in CHEV.

RECALLING FIRM/MANUFACTURER

CHANGE HEALTHCARE CANADA COMPANY on 4/19/2021. Voluntary:  Firm Initiated recall is ongoing.

VOLUME OF PRODUCT IN COMMERCE

33 devices

DISTRIBUTION

U.S. Nationwide

Upcoming Public Courses

IEC 62304 and Emerging Standards Impacting Medical Device and HealthIT Software training course in Boise, Idaho. 3-Day course.

October 13-15, 2026

Limited Early Bird Registration: $995 / person
Non refundable but transferable.

Or just email training@softwarecpr.com for more info.

Corporate Office

15148 Springview St.
Tampa, FL 33624
USA
+1-781-721-2921
Partners located in the US (CA, FL, MA, MN, TX) and Canada.