Recall – CIED software error results in overestimation of displayed RRT

Company: Medtronic Inc., Cardiac Rhythm and Heart Failure (CRHF)
Date of Enforcement Report: 5/12/2021
Class II


CareLink SmartSync Device Manager (24970A). used to interrogate cardiac implantable electronic devices (CIED).

Recall Number: Z-1522-2021

CRT-P Quad Models (CRT-Ps): a. Percepta CRT-P MRI: W1TR01, W1TR04, W4TR01, W4TR04 b. Serena CRT-P MRI: W1TR02, W1TR05, W4TR02, W4TR05 c. Solara CRT-P MRI: W1TR03, W1TR06, W4TR03, W4TR06. implantable medical devices used to treat arrhythmias related to bradycardia, and cardiac resynchronization therapy (CRT)



There is a SmartSync software issue that results in an overestimation in the displayed longevity of these devices during an approximate 6-month window of time before the device triggers its Recommended Replacement Time (RRT).


Medtronic Inc., Cardiac Rhythm and Heart Failure (CRHF) on 4/6/2021. Voluntary:  Firm Initiated recall is ongoing.


16,311 devices (Z-1522-2021)

45,411 devices (Z-1523-2021)


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