Recall – Retinal camera software may delete patient information

Company: Kowa Optimed Inc
Date of Enforcement Report: 12/23/2020
Class II


Kowa VK-2s software Version, Product code 04987646809500 installed on Kowa nonmyd WX Retinal Cameras – Product Usage: is indicated for acquiring, displaying and storing image data from KOWA s mydriatic and non-mydriatic ophthalmic cameras.

Recall Number: Z-0636-2021


It has been determined that the software distributed with the retinal camera may delete patient information. Specifically, if multiple IDs are delated at the same time, their is a potential for all patient information to be deleted. This could result in delay of treatment.


Kowa Optimed Inc. on 11/3/2020. Voluntary:  Firm Initiated recall is ongoing.




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