Recall – CT Scanner software may experience workflow interruptions

Company: Siemens Medical Solutions USA, Inc.
Date of Enforcement Report: 10/7/2020
Class II

PRODUCT

Software versions syngo.CT VB20 or VB20_SP1 in the following systems: SOMATOM Force (Model #10742326) SOMATOM Definition As (Model #8098027) SOMATOM Definition Edge (Model #10590000) SOMATOM Definition Flash (Model #10430603) SOMATOM Drive (Model #10431700) SOMATOM Confidence (Model #10590100) SOMATOM Edge Plus (Model #10267000)

Recall Number: Z-3025-2020

REASON

Sporadic problems with the current software may result in scanning workflow interruptions and unexpected user notifications causing delay in diagnosis or patient rescan.

RECALLING FIRM/MANUFACTURER

Siemens Medical Solutions USA, Inc. on 6/22/2020. Voluntary:  Firm Initiated recall is ongoing.

VOLUME OF PRODUCT IN COMMERCE

728 distributed in U.S.

DISTRIBUTION

U.S. Nationwide

Corporate Office

15148 Springview St.
Tampa, FL 33624
USA
+1-781-721-2921
Partners located in the US (CA, FL, MA, MN, TX) and Canada.