Recall – Hypoglycemic event alerts may not be received due to app error

Company: Medtronic Inc.
Date of Enforcement Report: 5/15/2019
Class II:

PRODUCT

Guardian Connect App CSS7200 used on the iPhone, iPad, and iPod Touch devices.

Recall Number: Z-1282-2019

REASON

The application may be closed by the operating system without alerting the user the app is no longer running or communicating with the transmitter resulting in the user not receiving alerts that could be associated with hypoglycemic or hyperglycemic events.

RECALLING FIRM/MANUFACTURER

Medtronic Inc. on 7/4/2018. Voluntary: Firm Initiated, recall is ongoing.

VOLUME OF PRODUCT IN COMMERCE
Approximately 9,328 registered users

DISTRIBUTION

International

SoftwareCPR Training Courses

IEC 62304 and Emerging Standards Impacting Medical Device and HealthIT Software

ISO 14971 Risk Management (typically with heavy emphasis on software aspect)

IEC 81001-5-1 Cybersecurity Lifecycle

ISO 13485 QMS Requirements & optionally ISO 19011 for leading audits

Being Agile Yet Compliant (AAMI TIR 45)

IEC 29119-1 Software and System Testing

US Classification for Software Devices

IEC 62366 Usability Process and Documentation

Or just email training@softwarecpr.com for more info.

Corporate Office

15148 Springview St.
Tampa, FL 33624
USA
+1-781-721-2921
Partners located in the US (CA, FL, MA, MN, TX) and Canada.