Recall – Mobile App Software

Company: Intel-GE Care Innovations LLC
Date of Enforcement Report: 7/25/2018
Class II:

PRODUCT
Health Harmony Mobile application software Product Usage: Care Innovations Health Harmony Mobile is intended as a communication tool to display medical device data from third party devices for patients to view, and to collect assessment (question & answers) from patients in the home. Recall Number: Z-2442-2018

REASON
It was discovered that in certain situations, including partial sessions and when taking adhoc measurements, the patient data was not synchronizing in a timely manner with the backend database, resulting in the patient’s clinician not getting patient data tor one or two days.

RECALLING FIRM/MANUFACTURER
Intel-GE Care Innovations LLC., Roseville, CA on 12/6/2017. Voluntary: Firm Initiated recall is ongoing.

VOLUME OF PRODUCT IN COMMERCE
1302

DISTRIBUTION
US Nationwide Distribution in the states of CO, ID, PA, and LA

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Corporate Office

15148 Springview St
Tampa, FL 33624
USA
+1-781-721-2921
Partners located in the US (CA, FL, MA, MN) and Italy.